Apps And Skiing - My Epic App
Do you ski with an app? Like to track your skiing vertical on your phone? Vail Resorts claims to have created the most engaging mobile ski app yet – My Epic App.
From the folks who brought you the Epic Pass – a super savings season pass valid at all 37 North American resorts, here is an all-in-one alpine phone app that is designed to enhance the mountain experience. My Epic App offers real-time resort updates, tracks your vertical skiing, gives you live ski conditions, lift line wait times, and finds your friends and family on the mountain. Also with the new feature launched, the Mobile Pass & Lift Ticket (exclude Whistler Blackcomb), allows guests to store their pass or lift ticket directly on their phone and scanned, it hands-free.
You can check your skiing stats on your phone at the end of the ski day, or the end of the ski season for that matter. If you are engaged with the app, you can check it constantly, earn cool badges, and bragging rights as you go, and even enter vertical challenges if that's epic to you.
My Epic App tracks your ski ticket via Bluetooth® technology as you pass through the lift. It is designed for low energy usage and gets scanned, hands-free. My Epic app will be available at all 37 Vail’s owned and operated North American Resort. The Mobile Pass and Lift ticket feature will be available at the 36 Vail resorts in the US including Vail, Breckenridge, Keystone, Beaver Creek, Park City, Crested Butte, Northstar, Heavenly, and Kirkwood.
If you prefer the old-school way and choose to use your physical card, you can get your ticket printed at the ticket office.
Summary of My Epic App features
- Mobile Pass & Lift Ticket
- Interactive trail maps and GPS location tracking
- Real-time lift line wait time
- Personalized stats
- My account information
- Mountain and resort updates
- Weather updates, snows totals and mountain cams
- Dining and ski patrol locations
- Epic Mountain Rewards
- Pay right on your phone with Resort Charge
Frequently Asked Questions
How do I add a family member to My Epic account?
You will need to log in to access your account information, then navigate to the “My Account” tab under your profile name. This will take you to your household account on EpicPass.com.
Will I receive a physical Pass Media card for the 2023/24 season in the mail?
You will still receive a physical pass in the mail if you are new to a season pass or Epic Day Pass or if you are switching pass types from the previous season.
How do I load my pass on the My Epic App?
Once you create an account in the My Epic app, any passes associated with your email account will listed in the app, these can be sent to the pass holders from the app via text.
Does the My Epic App need to be open for my pass to work?
Each guest will need to log in to the app and follow the provided setup instruction. Once this initial setup is finished, the app can be minimized and will continue to operate in the background.
How do I know if my Mobile pass is ready to scan?
When navigating to the “Pass” or “Lift Ticket” page, a green checkmark will indicate the pass is ready for use. If for any reason the user did not gain access, the app will provide a reason for the ineligibility or prompt the guest to seek assistance from support.
Why do I have to download the trail map for each resort?
Yes, it is necessary to download the interactive trail map specific to each resort. This initial download enables you to utilize the map even when offline or in an area without cell service.